Shipping & Returns

Returns and Damaged Goods

 

If you receive damaged goods in your order, please contact us within 48 hours, so we can arrange a return and claim. Because of the personal nature of many of our products, we do not accept returns on items unless they are damaged in shipping. However, if you are unsatisfied with any product purchased from us, we encourage you to contact our customer service department.

 

 

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options available to us.

Please also note that the shipping rates for items we sell are flat-rate based on weight and final package dimensions. While we try to ensure an accurate quote at the time of purchase, we reserve the right to adjust the final total based on the final rate we are quoted at the mail depot.

*****FREE SHIPPING DETAILS***** The Next Level Inc. will cover the first $25 of any order that qualifies for our 'Free Shipping' on products. Any overage is accepted by the customer and this *may* change the order total.